WARRANTY

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WARRANTY

1.starmark-modern luxury kitchen-ครัว-บิ

Warranty Policy

            STARMARK is committed to providing the highest quality products that meet international standards.   Our products are made with carefully selected materials that are processed using the most advanced technology that ensures maximum functionality best suitable for our customers’ living space.   Our warranty covers defective materials and any manufacturing defects supplied by Starmark Manufacturing Co.,Ltd under the terms found in this warranty card. 

Product Category

Built-in Kitchen; Pantry Kitchen& Hygienic Thai Kitchen

Compact Kitchen

ระยะเวลารับประกัน 2 years

ระยะเวลารับประกัน 1 year

Built-in Kitchen; Pantry Kitchen& Hygienic Thai Kitchen

Compact Kitchen

ระยะเวลารับประกัน 2 years

ระยะเวลารับประกัน 1 year

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ระยะเวลารับประกัน 2 years

ระยะเวลารับประกัน 1 year

starmark-kitchen-compact-modern-higloss-

ระยะเวลารับประกัน 2 years

ระยะเวลารับประกัน 1 year

General warranty terms

1. Products and accessories  under the brand  STARMARK is warranted in the event of damage caused by

Product quality due to production only

2. In the event that the warranty card is lost Able to show purchase order documents or receipts to confirm the warranty claim

3. The company will charge a service fee for checking the product. In the event that the warranty period is exceeded

“Starmark Manufacturing Co., Ltd. reserves the right to charge the repair cost. and change parts    

  or any device In addition to the warranty according to the damage caused by the use of the customer.”

Exceptions to Product Warranty

1. Damage due to Accidents, improper use, improper adjustments or modifications.  and any mistakes or negligence, destruction or damage caused by overheating.

2. Damage caused by moisture around the walls of the house Watering the product, such as cleaning the floor. pouring water on furniture or due to water leaking from the water pipe

3. Damage caused by installing faucets and electrical appliances Odor from using water pipes, connecting wires , using wrong voltage as specified by the company.

4. General wear and tear with age  The bend bent from the weight tear, corrosion or rust blemishes.

5. Damage caused by natural disasters such as floods, fires, earthquakes, gas leaks and threats from animals, insects or termites.

6. The warranty shall be terminated immediately upon proven tampering, alteration, removal, installation or repair by any employee. who are not employees from Starmark Manufacturing Co., Ltd.

Warranty terms

Products in the category of made-to-order kitchen sets, pantry kitchens, and Thai-hygenic kitchens 

Products in the category of ready-made kitchen sets

1. 2 years warranty period for cabinet structures, doors, wooden wall panels, drawer fronts, hinges and handles.

2. 3 years warranty period for top qurandam

3. 2-year warranty period for Tandembox and Metabox drawer guides.

4. Equipment that is not guaranteed include equipment, internal grids, hanging rails, all kinds of light bulbs, outlets and peripheral devices.

1. 1 year warranty period for cabinet structures, drawer guides, hinges, handles and top qurandum.

2. Equipment that is not guaranteed, such as the equipment inside the cabinet, hanging rails, all kinds of light bulbs, outlets and various peripheral devices.

Recommendations for the maintenance of furniture sets

cabinet maintenance and color coating on the front of the furniture cabinet

1. Use a damp cloth Wipe clean inside the cabinet. and wipe clean with a dry cloth by leaving the cabinet door open  to ventilate for about 10 minutes.

2. In the case of storing containers in the cabinet Wait for it to dry completely before storing.

3. Cleaning the door glaze  

    - High-gloss spray paint, use a damp cloth or car shampoo wipe clean and varnished with car lacquer products  

   -  PVC / HPL coating paint, use a damp cloth with soapy water. wipe clean and use a dry cloth to wipe again 

Taking care of the counter top and the Qurandam Basin

1. Use a cloth to wipe the water stains. Or use an all-purpose kitchen cleaner.

2. Add shine to the counter top with wax.

3. Always use container pads.